Security

Your security is our top priority. Learn how we protect your data and keep your travel plans safe.

Last updated: January 2025

At Reelstrip, we understand that security is fundamental to earning and maintaining your trust. We implement comprehensive security measures to protect your personal information, travel data, and account credentials.

Our security approach combines technical safeguards, organizational policies, and user best practices to create a secure environment for your travel planning needs.

Data Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols. We use AES-256 encryption for data at rest, ensuring your personal information and travel plans are protected both in transit and in storage.

Authentication & Access Control

We implement secure authentication mechanisms including password hashing, two-factor authentication (2FA), and session management. Access to your account and data is strictly controlled and monitored. We use industry best practices for credential storage and verification.

Infrastructure Security

Our infrastructure is hosted on enterprise-grade cloud platforms with built-in security features including DDoS protection, firewalls, and regular security updates. We conduct regular security audits and penetration testing to identify and address vulnerabilities.

Privacy by Design

Security and privacy are core principles in our platform design. We implement data minimization, collecting only what's necessary for our services. We use anonymization and pseudonymization techniques where possible, and maintain strict access controls for all personal data.

Incident Response

We have a comprehensive incident response plan to quickly detect, respond to, and recover from security incidents. In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable laws and regulations.

Vulnerability Reporting

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to security@reelstrip.com. We investigate all reports and work to address valid issues promptly. We appreciate the security research community's efforts.

Security Best Practices

While we implement robust security measures, your cooperation is essential. Follow these best practices to keep your account secure:

  • Use a strong, unique password for your Reelstrip account
  • Enable two-factor authentication (2FA) for additional security
  • Never share your account credentials with others
  • Be cautious of phishing emails and only access Reelstrip through official channels
  • Keep your devices and software up to date with the latest security patches
  • Review your account activity regularly for any suspicious behavior
  • Use a secure internet connection when accessing your account
  • Log out of your account when using shared or public devices